Our training modules have been designed to provide aspiring and on the job clients the skill and the experience that will enable discharge the expected responsibilities more effectively.

    The focus of our training is to make you an expert in your job. As an office administrator, you need to acquire knowledge and skills that will enable you develop your office work plan, manage meetings and conferences materials and activities with expertise. You will also have the opportunity to learn how to manage records, internal and external communications and presentation skills. As you attend these trainings, you will realize that the module was just made for you and your organization.

    Secretarial Studies and Office Management Training Muddles Course Code

    SSM 101 Principles and Practice of Records and Document Management

    SSM 103 Advance Office Management

    SSM 206 Effective Communication Skills

    SSM 209 Social Media and Digital Information Management

    SSM 312 Effective Skills for Effective Customers Relations

    SSM 326 Secretarial Administration

    SSM 501 Effective Presentation Skills

    SSM 332 Effective Writing Skills

    SSM 306 Managing Change in the Organization

    SSM 342 Guide to Drawing up and Implementing Corporate

    Social Responsibilities (CSR)  

    SSM 202 Modern Approach to Effective and Communication Management

    SSM 302 Effective Electronic Record Management Skills

    SSM 314 Management of Organization Call Centres

    SSM 302 Strategic Approach to Effective Planning and Implementation of Programmes and Projects

    SSM 213 Stress Management

    SSM 328 Theories of Organization Behaviour

    SSM 324 Personal Management Practices

    SSM 214 Principles of Office Administration

    SSM 321 Secretarial Duties

    SSM 222 E-Library Management Practice

    SSM 321 Corporate Governance Compliance